Seller Guide

Joining as a Seller

Congratulations. You have identified that your business is throwing away surplus food. And you understand how ReMeal can help you with this problem. So what are the next steps, and what documentation will you need to provide?

Follow the steps below to get your business verified, and set up a payout method so you can receive payments to your bank account.

1
Sign up to the Seller Waitlist

Currently we are onboarding Sellers in phases. So there might be a wait until your store gets approved. To sign up to the waitlist, you can fill out the form on the Sell on ReMeal page.

2
Access the Seller Portal

When your application has been approved, you will receive an email with instructions on how to log into the Seller Portal. You can also use the same login and password to access the ReMeal Seller App.

For day-to-day operations, you will typically be using the Seller App which will be installed on a mobile device in your store. The Seller Portal will be used for setting up, and accessing more advanced functionality around managing your store.

3
Verify your business with ReMeal

You will need to upload some documents to show that you have the authority to represent the business. What details we need depends on your business type. We may ask for further information if needed.

If you are managing multiple stores and have previously uploaded your details, you will see an option to copy your details over.

Individuals (Not registered with SSM):
  • Your IC front and back (Malaysians)
  • Your Passport photo page (Non-Malaysians)
SSM Registered Business:

For Sole Proprietorship, Partnership, Sdn Bhd, Bhd, LLP.

  • Your IC front and back (Malaysians)
  • Your Passport photo page (Non-Malaysians)
  • SSM Company Profile
  • Letter of authorisation (If you are not a Director of the company)

4
Setup a payout method

There are 2 ways to receive your earnings to your bank account. Using the Stripe Integration or by Monthly Bank Transfer.

Using the Stripe Integration

Recommended

If you want to receive payouts to your bank account daily (T+7), you will need to create a free account with Stripe, then link it to your ReMeal Seller account. This will allow you to receive payments directly to your bank account. Stripe also requires some documentation to verify your business.

To link your ReMeal Seller account with Stripe, simply click on the Connect to Stripe button on the Payment Account page. This will take you to the Stripe website, where you will be prompted to log in or create a new account. Then follow the steps and provide the necessary information.

Using one Stripe Account for multiple stores:

If you run multiple stores on ReMeal it is possible to use the same Stripe Account for all your stores. If this option is available to you, there will be a button to connect an existing Stripe account on the Payment Account page.

What details are required:
For a Sdn Bhd, you will typically need to provide:
  • Company Number
  • Company Address
  • Name, Address, and IC number of anyone that owns 25% or more of the company
  • Bank Details for payouts

After the account has been created, Stripe may require you to upload documents in order to complete verification.

Scroll through these screenshots to see what information Stripe requires. Click on each image to view in full size 👉

Using Monthly Bank Transfer

If you do not want to create a Stripe account, you can opt to get paid monthly to your bank account. Your bank account details can be added on the Payment Account page.

5
Wait for approval

Once ReMeal and Stripe (if applicable) have both verified your business, you will receive an email. In the meantime, you are able to manage your store, such as adding products, setting up employee access, and setting your collection times.